My new ipod shuffle is not linking up with itunes on my laptop. It works on my other computer but not on the one with the music. I've read the trouble shooting stuff and got nowhere with that. Help, please!
Are you using the same USB cable on the two computers?
Make sure the laptop is connected to its power adapter (so that it's not running on battery power). Also, try disconnecting all other USB devices and connecting the shuffle by itself to a direct USB port on computer.
Take a look at this document, to see if it may be relevant