1 Reply Latest reply: Nov 21, 2013 6:21 PM by baltwo
Waynefromne Level 1 Level 1 (0 points)

iMac is frozen on start up screen. It will not accept password. Turning on and off not working. Mouse cursor displays. This has never happened before. I thought cold boot would work but doesn't.


iMac (21.5-inch, Late 2012), iOS 7.0.4, Screen frozen