HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloads
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Helpful answers
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Nov 22, 2013 12:07 AM in response to Craiger9by King_Penguin,Do you have the latest version of iTunes installed on your computer ? There is also some troubleshooting on this page which you could try : http://support.apple.com/kb/TS1538