HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
tyga003
Level 1 (0 points)

Q: Clearing a phone content

I've upgraded to an i-phone 5s from an i-phone 4. I'm trying to pass the phone to my wife but when I try "Erase all content and settings" I keep getting asked for a code !!! I don't have the code, now what ?

iPhone 4, iOS 7.0.4

Posted on Nov 22, 2013 10:46 AM

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tyga003

Q: Clearing a phone content

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  • Helpful answers

  • by Axeman1020,

    Axeman1020 Axeman1020 Nov 22, 2013 10:50 AM in response to tyga003
    Level 6 (14,996 points)
    iPhone
    Nov 22, 2013 10:50 AM in response to tyga003

    Connect it to iTunes and restore.

    If you are using Find My iPhone you can sign into iCloud.com from a web browser on your computer and wipe it.

  • by tyga003,

    tyga003 tyga003 Nov 22, 2013 11:06 AM in response to Axeman1020
    Level 1 (0 points)
    Nov 22, 2013 11:06 AM in response to Axeman1020

    appreciate the response, thanks! maybe I shud have said........I have set up my 5S and I'm also worried I remove / delete all info on the 5S now. Is that possible?
    I have backed up the 4 on iTunes on my PC. I don't want to lose my contacts.

    Once in icloud, where to then?

  • by Axeman1020,

    Axeman1020 Axeman1020 Nov 22, 2013 11:19 AM in response to tyga003
    Level 6 (14,996 points)
    iPhone
    Nov 22, 2013 11:19 AM in response to tyga003

    Erase Content & Settings from your old phone will have no effect on your other devices.

    If you are uncomfortable, disconnect from iCloud on the iPhone 4 first.

    Settings > iCloud > Turn off Find My iPhone if it is on then Delete Account > Delete > when prompted, tap Delete from My iPhone

     

     

    Once in icloud, where to then?

    You can access your Mail, Contacts, Calendars, Reminders & Notes synced with iCloud from iCloud.com with a web browser on your computer.

     

    All your changes are uploaded to iCloud then pushed to all your devices. If you delete a contact from one of your devices or iCloud.com, it is deleted everywhere.