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Maverick will not download on my mac pro

I try to download Mavericks and my computer has the circle running for two seconds then goes back to the download screen and Mavericks cannot be found on my computer. At least by me.

MacBook Pro (13-inch Mid 2009), Mac OS X (10.7.5)

Posted on Nov 22, 2013 1:51 PM

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Posted on Nov 22, 2013 1:53 PM

Mavericks will not download to a computer that does not meet the Mountain Lion, http://www.apple.com/osx/specs system requirements. Make sure your Mac Pro is in that list, the earlier machines are not.

21 replies

Nov 22, 2013 3:16 PM in response to troublewithscott

Please consider yourself lucky, don't upgrade to Mavericks. I still face a lot of issues with my applications - too many bugs. Give it 6 months of time, let the version become a bit stable, only then switch to OS X Mavericks.


XCode doesn't compile perfectly correct code, Mplayer crashes too often - I use VLC now, Launchpad goes blank, Screen freezes often after display off by hot corners etc etc etc...



Regards,

Ron


MacBook Pro w/ Retina 15"

2.4Ghz - i7, 8GB RAM, 512GB SSD, nVidia GT 650M


Message was edited by: Arindam C

Nov 22, 2013 3:17 PM in response to troublewithscott

OS X Mavericks: System Requirements


Disable anti virus software if installed


Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall


Make sure Gatekeeper is enabled



Open System Preferences > Security & Privacy then select the General tab.


Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.


OS X: About Gatekeeper

Nov 22, 2013 7:29 PM in response to troublewithscott

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.


Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Dec 8, 2013 5:19 AM in response to troublewithscott

Linc Davis-

Here is the line from my console


12/8/13 8:13:22.110 AM App Store: FRPurchaseManager: Preflight operation for 675248567 failed with error: Error Domain=PKDistributionError Code=102 "OS X Mavericks cannot be installed on this computer." UserInfo=0x7fb702ba1c70 {message=OS X Mavericks cannot be installed on this computer., type=Fatal, NSLocalizedDescription=OS X Mavericks cannot be installed on this computer.}

Dec 8, 2013 1:52 PM in response to Mcarc

Check that your computer is compatible with Mountain Lion/Mavericks.

To check the model number hold down the option/alt key, go to the Apple menu and select System Information.

  • iMac (Mid 2007 or newer) model number 7,1 or higher
  • MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
  • MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
  • MacBook Air (Late 2008 or newer) model number 2,1 or higher
  • Mac mini (Early 2009 or newer) model number 3,1 or higher
  • Mac Pro (Early 2008 or newer) model number 3,1 or higher
  • Xserve (Early 2009) model number 3,1 or higher


Your Mac needs:

  • OS X v10.6.8 or OS X Lion already installed
  • 2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
  • 8 GB or more of available space

Maverick will not download on my mac pro

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