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iphone 4s kept turning on/off by itself

My iPhone 4s kept turning on/off by itself so i sent it in to apple store. they wiped it and told me i MUST not restore from my old backup bcuz it is a software problem and so it would come back.

Would it be safe to sync it with contacts, notes, etc. from my laptop on itunes, but not 'restore' it?


please help me answer this question.. it would save me a lot of time.

iPhone 4S, iOS 7.0.3

Posted on Nov 22, 2013 6:46 PM

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Question marked as Best reply

Posted on Nov 24, 2013 6:51 AM

Hi peterfromja,


Welcome to the Support Communities!


It sounds like they are asking you to restore the iPhone as New, which means the data is not coming from a backup file. If you have your contacts, calendars, etc. in an iCloud account, all you have to do is turn that account on.


The information below should help you with this ... Refer to the "Set up as new" section for screenshots and details.


iOS: How to back up your data and set up your device as a new device

http://support.apple.com/kb/ht4137


iCloud: Change iCloud feature settings

http://support.apple.com/kb/PH2613?viewlocale=en_US



iOS: Syncing your data with iTunes

http://support.apple.com/kb/HT1386


Hope this information helps ...


- Judy

2 replies
Question marked as Best reply

Nov 24, 2013 6:51 AM in response to peterfromja

Hi peterfromja,


Welcome to the Support Communities!


It sounds like they are asking you to restore the iPhone as New, which means the data is not coming from a backup file. If you have your contacts, calendars, etc. in an iCloud account, all you have to do is turn that account on.


The information below should help you with this ... Refer to the "Set up as new" section for screenshots and details.


iOS: How to back up your data and set up your device as a new device

http://support.apple.com/kb/ht4137


iCloud: Change iCloud feature settings

http://support.apple.com/kb/PH2613?viewlocale=en_US



iOS: Syncing your data with iTunes

http://support.apple.com/kb/HT1386


Hope this information helps ...


- Judy

iphone 4s kept turning on/off by itself

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