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Error restoring iphone 4s ios 6.1.4 to iphone 5s ios 7.0.4 in itunes 11

Hello!


Picked up the new iphone 5s ios 7.0.4 yesterday and was told by the phone salesman, I could restore my old iphone 4s ios 6.1.4. So like an idiot I erased all the data off the iphone 4s right there in the store and walked home to receive this message when I try to restore "Could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored.". Today I went back to store and got the iphone 4s back for a week to try and restore the backup and received the same message. Called apple and the technician said he had never heard of that happening. ? Backups have always completed so I never assumed there would be an error retrieving the data.


I got two empty iphones and backup file. Any thoughts?


Thanks!!


Scott

iPhone 5s, iOS 7.0.4

Posted on Nov 22, 2013 6:52 PM

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Error restoring iphone 4s ios 6.1.4 to iphone 5s ios 7.0.4 in itunes 11

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