9 Replies Latest reply: Apr 5, 2014 7:09 AM by Litlydayna610
windyeah Level 1 Level 1 (0 points)

My iPhone 5 (iOS 7.0.4) won't connect to my laptop, but it has no problem what-so-ever connecting to any other pc or mac. My laptop(Samsung 5 Series Ultra NP540U3C-A04SE) makes that little "hey a usb-thing"-sound, but it doesn't do any of the other things it's supposed to do and my phone doesn't charge.

 

It's NOT the cable, I know that for sure since it charges perfectly in other laptops/pcs/macs + wall.

 

iTunes told me to install an update in order for my iPhone to connect with iTunes, and so I installed the update and it worked! But then I unplugged my phone to go eat some breakfast and when I returned the phone wouldn't connect. I have tried several usb-ports.

I thought it was my iTunes so i uninstalled all apple-programs on my computer and reinstalled, but nothing changed. IT HAS OBVIOUSLY PREVIOUSLY WORKED.

 

I have also restarted my computer a couple of times but it still doesn't work.

 

What do I do?


iPhone 5, iOS 7.0.4