murf909
Level 1 (0 points)

Q: trackpad problems- macbook pro

my trackpad is going spaz! i currently have a mouse connected to the computer as i cant click on anything. when i go to use the trackpad, and go move to click on something, the arrow barely moves. i am starting to stress out. i dropped my apple a few months ago and ever since then it hasnt been working properly. Just the other day the trackpad has started going crazy. It is also zooming in and out of the screen, and randomly goes onto the F4 thing which i dont know what that is called. Can you please please please help me. my laptop is out of warranty and i am so stressed out with this computer. PLEASE I NEED HELP!! thanks

Posted on Nov 23, 2013 4:59 PM

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murf909

Q: trackpad problems- macbook pro

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  • by sanjampet,

    sanjampet sanjampet Nov 23, 2013 5:31 PM in response to murf909
    Level 5 (7,881 points)
    Nov 23, 2013 5:31 PM in response to murf909

    Check these:

     

    http://support.apple.com/kb/TS1449

     

    http://support.apple.com/kb/TS1248

     

    If no joy, bring it in to an Apple store genius bar (make an appointment) and have it diagnosed, the diagnosois is free, you may have a "swollen" battery which can cause more serious issues.

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Nov 23, 2013 5:33 PM in response to murf909
    Level 9 (57,660 points)
    Nov 23, 2013 5:33 PM in response to murf909

    i dropped my apple a few months ago and ever since then it hasnt been working properly.

    Can you please please please help me

    No one here can.  You will have no other choice but to take your MBP to your local AASP.

     

    NOTE:  Apple Care nor the standard warranty does not cover accidental damage.  You will be responsible for the repair costs (which are usually more than the cost of the computer).    

     

    The good news:

    If you have homeowners or rental coverage check w/them.  Most policies cover accidental damage.    

     

    If you purchased your computer w/a credit card, check w/them also.  You just may be covered.