Q: i have an i pod which my library wont sinc with. I have un installed  itunes then gone to the apple site and "downloaded" i tunes. However, there is no desktop shortcut and nothing in my programmes to say it is installed. This is the worst system ever.

i have an i pod which my library wont sinc with. I have un installed  itunes then gone to the apple site and "downloaded" i tunes. However, there is no desktop shortcut and nothing in my programmes to say it is installed. This is the worst system ever. I have been going round and round with this rubbish for months. Apple have been most unhelpful. Anyone got ant ideas please?