problems importing cd's

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Level 1

4 points

problems importing cd's

I have two problems importing CD's. First, I have Windows 7(64bit) nd the latest iTunes. When importing CD's, the first song is imported but iTunes generates an error message on the second and any subsequent songs. I imported the CD using Windows Media player. No problem. But when I opened the album in iTunes , the program converted the wma format to the iTunes format but did so that every song appeared as an separate album. 1) How do I fix the itumes importing problem and 2) how do I consolidate the imported songs into one album?

Windows 7

Posted on Nov 24, 2013 9:36 AM

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Answer 1

Best reply

sheila_m.

Community Specialist

Nov 26, 2013 11:19 AM in response to bjb57

Hello bjb57,

Thank you for the details of the issues you are experiencing with importing CDs to iTunes.

First, I recommend reviewing the following article when you are receiving an error when trying to add music to iTunes:

Trouble adding music to iTunes library or importing audio CD

http://support.apple.com/kb/ts1387

Additionally, I also think it is important to to keep songs from an album together.

There are three reasons why songs from the same album may not be grouped together

The album names of the songs may differ slightly

The songs from the same album may have different artists

Not all songs in the album have the same "Album Artist" assigned to it

I recommend reviewing the following article for consolidating the albums:

Why aren't songs with the same album art grouped together?

http://support.apple.com/kb/TS1468

Thank you for using Apple Support Communities.

Best,

Sheila M.

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Answer 2

ed2345

Level 9

62,450 points

Nov 26, 2013 5:17 PM in response to bjb57

I imported the CD using Windows Media player. No problem. But when I opened the album in iTunes , the program converted the wma format to the iTunes format but did so that every song appeared as an separate album. 1) How do I fix the itumes importing problem

This is almost 2014, and nobody uses WMA anymore. Set the Windows Media Player "Rip Settings" for MP3, and rerip the CD. Add the MP3s to your iTunes library.

If any of the the track information is not correct, right-click the track in iTunes, Get Info, go to the Info tab, and type in the correct information.

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Answer 3

turingtest2

Level 10

272,707 points

Nov 26, 2013 5:20 PM in response to bjb57

Not sure about Q1) but it would help to have the precise error message.

For Q2):

Generally setting a common Album title and Album Artist will fix things.

For deeper problems see Grouping tracks into albums.

tt2

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Answer 4

bjb57 Author

Level 1

4 points

Dec 2, 2013 7:17 AM in response to bjb57

Thanks to all who replied to my problem. The solutions solved part (Q2) of my problem. But I still can not import songs directly from iTunes. Importing from Windows Media Player and then converting works but should not be necessary. there is something wrong in iTunes. It doesn't even recognize when a CD is inserted; also, iTunes will not eject the CD. I am thinking that it might be necessary to delete iTunes and then re-install it. Any suggestions?

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Answer 5

turingtest2

Level 10

272,707 points

Dec 2, 2013 8:32 AM in response to bjb57

Try a repair install from the Programs and Features control panel first. If that doesn't work then remove all Apple software using the same control panel, reboot, and reinstall.

tt2

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Answer 6

bjb57 Author

Level 1

4 points

Dec 14, 2013 2:41 PM in response to turingtest2

Did repair---did not solve problem. Removed iTunes and cleaned registry and rebooted and the installed iTunes. Got error notice that cd handlers not found and said that could happen due other cd burner apps sugessted to reinstall/repair iTunes. Did that. Inserting DC brought up windows screen saking to import, etc. Chose import,iTunes loaded and tried to import CD but got error notice that said an unknown error occurred. Tried to eject CD using iTunes and got notice that iTunes could not eject because another program was using CD. Does any one have an idea as to how to fix this situation?

P.S. Still could import using Windows Media Player.

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Answer 7

turingtest2

Level 10

272,707 points

Dec 14, 2013 5:53 PM in response to bjb57

bjb57 wrote:

Does any one have an idea as to how to fix this situation?

Not really. 😕

See Getting iTunes & Windows Media Player to play nicely for tips on sharing the iTunes library with WMP. Get WMP to rip in an iTunes compatible format and then add to iTunes. Still an extra step but it is a better workaround than converting from WMA.

tt2

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Answer 8

ed2345

Level 9

62,450 points

Dec 14, 2013 5:56 PM in response to bjb57

Importing from Windows Media Player and then converting works but should not be necessary.

As previously mentioned, converting is not necessary. Change your Rip Setting to MP3, a format that works fine in iTunes without conversion.

In WMP 12, this can be done at Tools > Options > Rip Music, and set the "Format" to "MP3."

After ripping, simply add the resulting MP3s to your iTunes library.

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Answer 9

bjb57 Author

Level 1

4 points

Dec 15, 2013 10:43 AM in response to turingtest2

Thanks for the suggestions. the reason I chose WMA-Lossless is that this format yields afile that is closer to the originalwhereas MP3 is a lossy algorithm.

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Answer 10

bjb57 Author

Level 1

4 points

Dec 15, 2013 11:57 AM in response to turingtest2

This suggestion really helped.On reading your reccommended article, a light bulb started to glow over my head: iTunes and WMP were in conflict. I unchecked the " RIP On insert" box and the "Eject" box in WMP. that cured the problem. Thanks for your help.

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Answer 11

turingtest2

Level 10

272,707 points

Dec 15, 2013 12:02 PM in response to bjb57

Aha, mystery solved. 🙂

I shall try to remember that one.

tt2

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