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Got a new iphone 5c yesterday and tried voice memo, now voice memo app won't respond or turn off and it has a continuous red bar that says "recording 0.0" on my home screen that won't go away and is draining my batteriy, the app is totally non responsive.

Got a new iphone 5c yesterday and tried to use voice memo and then it became non responsive, can't close it. A red bar saying "recording 0.0" now appears on my home screen flashing and is draining my battery. I cannot close or stop the voice memo, it has become stuck and non responsive. Anyone know how to make this go away? I also upgraded to iOS 7.0.4.

iPhone 5c, iOS 7.0.4

Posted on Nov 24, 2013 9:06 AM

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1 reply

Nov 26, 2013 2:50 PM in response to Sue C clark

Hello Sue,


Congratulations on your new iPhone 5c, and thank you for providing so much detail about the issue you are experiencing with Voice Memos.


The first thing I recommend is quitting and relaunching the applications on your iPhone:

  1. Double-click the Home button.
  2. Swipe left or right until you have located the app you wish to close.
  3. Swipe the app up to close it.

You can find the full article here:

iOS: Force an app to close
http://support.apple.com/kb/ht5137


If you are still seeing the same issue after quitting and relaunching the Voice Memos app, I recommend restarting your phone and then resetting if it's still not working:

Restarting your device
  1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
  2. Press and hold the Sleep/Wake button until the Apple logo appears.

Note: Reset your device only if you are unable to restart it.


Resetting your device

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.


You can find the full article here:

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


If the issue persists, the last thing I recommend is backing up and restoring your iPhone:

iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766


iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414


Thank you for using Apple Support Communities.


Best,

Sheila M.

Got a new iphone 5c yesterday and tried voice memo, now voice memo app won't respond or turn off and it has a continuous red bar that says "recording 0.0" on my home screen that won't go away and is draining my batteriy, the app is totally non responsive.

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