4 Replies Latest reply: Nov 24, 2013 1:59 PM by kennard
kennard Level 1 Level 1 (0 points)

Hi my mac book pro keeps crashing when ever i try and make a new movie on imovies or i try and upload new film clips or pics to iphotos. Do you think this could be the grapics card on the way out?


MacBook Pro (15-inch Mid 2010), Mac OS X (10.7.5)
  • 1. Re: My mac book pro keeps crashing every time i try to make something on iMovies is the the graphics card? Does it with iPhotos as well.
    Linc Davis Level 10 Level 10 (118,030 points)

    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

      

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

       

    Select the most recent panic report (with a name that begins with "Kernel" and ends in ".panic") under the heading System Diagnostic Reports on the left. If you don't see that heading, select  

     

    View ▹ Show Log List

    from the menu bar. Post the entire contents of the report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post any other kind of diagnostic report, such as a hang report.

  • 2. Re: My mac book pro keeps crashing every time i try to make something on iMovies is the the graphics card? Does it with iPhotos as well.
    kennard Level 1 Level 1 (0 points)

    Anonymous UUID:       E82B1281-68C0-576D-6517-47DA41CE124A

     

     

    Tue Nov 19 20:26:05 2013

    panic(cpu 0 caller 0xffffff7f8ce13fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80a9f43000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80869bb230 : 0xffffff800b822f69

    0xffffff80869bb2b0 : 0xffffff7f8ce13fac

    0xffffff80869bb380 : 0xffffff7f8d44f53d

    0xffffff80869bb440 : 0xffffff7f8d51bd9e

    0xffffff80869bb480 : 0xffffff7f8d51bdfc

    0xffffff80869bb4f0 : 0xffffff7f8d7955be

    0xffffff80869bb620 : 0xffffff7f8d53fd41

    0xffffff80869bb640 : 0xffffff7f8d45608d

    0xffffff80869bb6f0 : 0xffffff7f8d453bae

    0xffffff80869bb8f0 : 0xffffff7f8d455cb4

    0xffffff80869bb9e0 : 0xffffff7f8d97d980

    0xffffff80869bba40 : 0xffffff7f8d97a702

    0xffffff80869bbad0 : 0xffffff7f8d964fd6

    0xffffff80869bbb10 : 0xffffff7f8d95bf1b

    0xffffff80869bbb70 : 0xffffff800bccc226

    0xffffff80869bbb90 : 0xffffff800bccd821

    0xffffff80869bbbf0 : 0xffffff800bccb28f

    0xffffff80869bbd40 : 0xffffff800b8b6008

    0xffffff80869bbe50 : 0xffffff800b826bb1

    0xffffff80869bbe80 : 0xffffff800b8139b5

    0xffffff80869bbef0 : 0xffffff800b81e003

    0xffffff80869bbf70 : 0xffffff800b8c921d

    0xffffff80869bbfb0 : 0xffffff800b8f3e26

          Kernel Extensions in backtrace:

             com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8ce06000->0xffffff7f8ce18fff

                dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8cdf0000

                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8c6c2000

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8beba000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cd5a000

                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8ce01000

             com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8d3fe000->0xffffff7f8d66cfff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8beba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8cdf3000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cd5a000

             com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8d66d000->0xffffff7f8d919fff

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8d3fe000

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8beba000

             com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 d91a000->0xffffff7f8d9e4fff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8beba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8cdf3000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8cd5a000

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8d3fe000

     

     

    BSD process name corresponding to current thread: WindowServer

     

     

    Mac OS version:

    13A603

     

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide:     0x000000000b600000

    Kernel text base: 0xffffff800b800000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

     

    System uptime in nanoseconds: 22156514085675

    last loaded kext at 11181904536407: com.apple.driver.AppleUSBTCKeyEventDriver          240.2 (addr 0xffffff7f8da18000, size 12288)

    last unloaded kext at 11264041511655: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8da49000, size 57344)

    loaded kexts:

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.driver.AGPM          100.14.11

    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.GeForceTesla          8.1.8

    com.apple.driver.AppleIntelHDGraphics          8.1.8

    com.apple.driver.AppleHDA          2.5.2fc2

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleMikeyDriver          2.5.2fc2

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.driver.AppleMuxControl          3.4.12

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleLPC          1.7.0

    com.apple.driver.AppleIntelHDGraphicsFB          8.1.8

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.driver.SMCMotionSensor          3.0.4d1

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleUSBTCButtons          240.2

    com.apple.driver.AppleUSBCardReader          3.3.5

    com.apple.driver.AppleIRController          325.7

    com.apple.driver.AppleUSBTCKeyboard          240.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.iokit.SCSITaskUserClient          3.6.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.4.0

    com.apple.driver.AppleUSBHub          650.4.4

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleUSBEHCI          650.4.1

    com.apple.driver.AppleAHCIPort          2.9.5

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          2.0

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.iokit.IOSurface          91

    com.apple.AppleGraphicsDeviceControl          3.4.12

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8

    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8

    com.apple.driver.DspFuncLib          2.5.2fc2

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.4fc11

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.iokit.IOBluetoothFamily          4.2.0f6

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.iokit.IOEthernetAVBController          1.0.3b3

    com.apple.driver.mDNSOffloadUserClient          1.0.1b4

    com.apple.driver.AppleHDAController          2.5.2fc2

    com.apple.iokit.IOHDAFamily          2.5.2fc2

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.iokit.IO80211Family          600.34

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IONDRVSupport          2.3.6

    com.apple.driver.AppleGraphicsControl          3.4.12

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.5.1d27

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IOGraphicsFamily          2.3.6

    com.apple.driver.AppleSMC          3.1.6d1

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

    com.apple.iokit.IOUSBMassStorageClass          3.6.0

    com.apple.driver.AppleUSBMultitouch          240.6

    com.apple.iokit.IOUSBHIDDriver          650.4.4

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          650.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.6.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

    com.apple.iokit.IOUSBUserClient          650.4.4

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOUSBFamily          650.4.4

    com.apple.iokit.IOAHCIFamily          2.6.0

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.10

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          21

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    com.apple.kec.pthread          1

     

     

    System Profile:

    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: Hub

    USB Device: IR Receiver

    USB Device: Built-in iSight

    USB Device: Hub

    USB Device: My Passport 0748

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: BRCM2070 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Internal Memory Card Reader

    Thunderbolt Bus:

     

     

    This was the top one.

     

    Thanks

     

    kennard

  • 3. Re: My mac book pro keeps crashing every time i try to make something on iMovies is the the graphics card? Does it with iPhotos as well.
    Linc Davis Level 10 Level 10 (118,030 points)

    You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:

    MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.

    Print the first page of the panic report, and the support page linked above, and bring them with you.

    Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service. In that case, you'll be quoted a price of about $300 (in the U.S.) for a depot repair. The model was discontinued in February 2011, so the replacement program will be ending quite soon.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

     

     

    Sometimes the replacement part is also defective, so be prepared for that possibility.
       
    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.
       
    *An SSD doesn't need to be zeroed.
  • 4. Re: My mac book pro keeps crashing every time i try to make something on iMovies is the the graphics card? Does it with iPhotos as well.
    kennard Level 1 Level 1 (0 points)

    Thanks for that i have an appointment booked for genius bar at the weekend.

     

    Thank you for you help

     

    Kennard