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Why can't I download my pre-ordered album?

I pre ordered an album and now I can't download it and it didn't auto download when it was released like it was supposed to...

Posted on Nov 24, 2013 2:12 PM

Reply
1 reply

Nov 26, 2013 9:16 AM in response to Kor

Hello Kor


You should have received and email that your Pre-Order is ready to download. If you have not, then report the issue to the iTunes Store.


iTunes Store: About Pre-orders

http://support.apple.com/kb/PH2381


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Regards,

-Norm G.

Why can't I download my pre-ordered album?

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