HT201413: Resolve issues between iTunes and third-party security software

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museah

Level 1 (0 points)

Q: error msg: "the ipad software server cannot be contacted" when attempting ipad ios 6.1.3 update from 4.3.1

the ipad software server cannot be contacted when attempting ipad's ios 6.1.3 update from 4.3

iPad, iOS 4.3.1

Posted on Nov 24, 2013 3:34 PM

I have this question too

Q: error msg: "the ipad software server cannot be contacted" when attempting ipad ios 6.1.3 update from 4.3.1

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by b noir,

b noir Nov 24, 2013 5:45 PM in response to museah
Level 9 (72,129 points)

Nov 24, 2013 5:45 PM in response to museah

Let's try the following document with that one.

iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.)
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