HT203167: If you see an exclamation point next to your items in iTunes

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Stone Gulper

Q: can't download rented movie

Downloading a movie from iTunes on my iPad (OS 7.0.4) was interrupted, and now when I click on download it says: "You have already rented this but it has not been downloaded. Go to Download to manage your downloads." So where is "Downloads"?? It doesn't appear as a choice any where that I can find...

Posted on Nov 24, 2013 5:10 PM

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Q: can't download rented movie

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  • by mungbeanuk,

    mungbeanuk mungbeanuk Jan 3, 2014 11:01 PM in response to Stone Gulper
    Level 1 (0 points)
    Jan 3, 2014 11:01 PM in response to Stone Gulper

    I had same problem, reported it to iTunes support and they cancelled the pending download and refunded the cost.

     

    Not a particularly good solution, since it was a 4GB+ download and I will have to go over my monthly limit to DL it again, not to mention the time it takes from here in India...