HT204492: Troubleshooting the Apple Remote
Learn about Troubleshooting the Apple Remote
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Helpful answers
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Nov 24, 2013 5:17 PM in response to Lew337by Winston Churchill,Welcome to the Apple Community.
How many times does it flash.
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Nov 24, 2013 5:22 PM in response to Winston Churchillby Lew337,Well, let me clear this up....when i was trying to use the remote...it did a quick flash and then stay on as normal...but the remote control is not letting me select the app on Apple TV or cursor is not moving. I tested the remote on my computer, it is working fine.
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Nov 25, 2013 4:09 AM in response to Lew337by Winston Churchill,If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
- Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
- Connect the micro USB cable to the Apple TV and to your computer.
- Reconnect the power cable (only for Apple TV 3)
- Open iTunes.
- Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)