How can I fix my iPod Touch 4g (32 GB, white)?

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How can I fix my iPod Touch 4g (32 GB, white)?

The lock/sleep button doesn't work, and it has a black spot in the top right corner. The screen doesn't turn on, yet itTunes recognizes my iPod when plugged into the computer. This all started when i plugged my iPod into my iHome docking-station and 'clicked' the lock screen. The company my warranty is under said it had "compression damage". This doesn't make any sense to me; why would something as simple as plugging my iPod into my dock and locking the screen do SO much damage to my iPod? I only had it for alittle over a year, and it has only been dropped (maybe) twice, TOPS! I never take it out of its OtterBox, either! What do I do? Thanks in advance!

iPod touch, iOS 6.1.5, 4th-gen, 32 GB, white

Posted on Nov 24, 2013 8:07 PM

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Answer 1

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lllaass

Level 10

210,411 points

Nov 25, 2013 5:42 AM in response to iPodPride62

- Make an appointment at the Genius Bar of an Apple store and hear what they have to say.

Apple Retail Store - Genius Bar

You will have to talk to your warranty company about their conclusion. I think copression damage may be that the the iPod was compressed, like sleeping on it.

Apple will exchange your iPod for a refurbished one for $99 for your 32 GB 4G. They do not fix yours.

Apple - iPod Repair price

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Answer 2

iPodPride62 Author

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Nov 25, 2013 8:30 AM in response to lllaass

The funny thing is that I've NEVER slept on it, either! I take A LOT of pride in my material things; especially my iPod. But thank you, lllaass, your response genuinely helped. :)

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