HT203200: iTunes Store: "Error (-50)" when downloading purchased content
Learn about iTunes Store: "Error (-50)" when downloading purchased content
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Helpful answers
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Nov 27, 2013 10:21 AM in response to Estefanyyby pedro d,Hello there, Estefanyy.
Preorders can sometimes be tricky. The following Knowledge Base article goes over one way of getting to your purchased content:
iTunes Store: About Pre-orders
http://support.apple.com/kb/ht5714
Particularly:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store> Check for Available Downloads to begin downloading your pre-order.
That "Alternatively" step usually does the trick for most folks, but if your issue persists, you can try the steps in this article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
