4S becomes unresponsive after Genius Bar restore.

Question

Level 1

23 points

4S becomes unresponsive after Genius Bar restore.

A member of the Genius Bar restored my iPhone 4S because of some 'minor' errors such as crashing apps taking up space. She done it yesterday and now it has become more unresponsive than ever.

Whenever I'm in a call I can't unlock it or use it whilst in a call (FaceTime, FaceTime audio, skype, Facebook call) I have to hard reset the phone which is kind if annoying!

She also said these words "it'll speed up your iPhone making it as fast as it's supposed to be". Its not fast. Not fast at all, infact I can tell that it's more slower and laggier .-.

Can someone please give me some insight on how to fix this?

iPhone 4S, iOS 7.0.4

Posted on Nov 25, 2013 12:45 AM

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Answer 1

AnaMusic

Level 9

57,562 points

Nov 25, 2013 12:48 AM in response to Vertzz

Vertzz wrote:

... it has become more unresponsive than ever.

...

Can someone please give me some insight on how to fix this?

See this discussion...

https://discussions.apple.com/thread/5544087?answerId=23731048022#23731048022

If no joy... go back to the Genius Bar.

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Answer 2

lllaass

Level 10

210,411 points

Nov 25, 2013 5:12 AM in response to Vertzz

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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