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iPod Touch connects to Wi-Fi but all the apps that require internet doesn't work !!

Hello



I have an ipod touch 5g, i bought it 8 months ago, and all this time has been working perfectly, a week ago I went on a trip and I left my ipod off in the house when I returned and turn it on and connected to the wifi network in my house, it connected to the Wi-Fi but the internet doesnt work. With the mac the internet works fine, in the ipod all signal bars appear but the internet doesnt work, safari does not load, and all applications that use the internet tell me that I have no internet! But in my mac internet works!!, it means that the problem is the ipod and not the router, i've tried everything but nothing works anyone have a solution for this problem ?? PLEASE HELP ME !! (i'm using ios 7.0.4)

iPod touch, iOS 7.0.4

Posted on Nov 25, 2013 2:46 PM

Reply
1 reply

Nov 25, 2013 2:53 PM in response to Nicoj888

Does the iOS device connect to other networks successfully?

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.


If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar



For the future, saying " i've tried everything" provides us with zero information as to what you did try.

iPod Touch connects to Wi-Fi but all the apps that require internet doesn't work !!

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