1 Reply Latest reply: Nov 28, 2013 1:04 PM by sheila_m.
job06ac Level 1 Level 1 (0 points)

This has been going on for several days now, eating data and chronically draining the battery on a brand new phone.


It is also causing the battery to overheat as, presumably, it's trying to do simply too much while charging.


The problem began while restoring apps from my old phone, via iCloud. Camera Roll was not selected to do this as I back up the photos elsewhere. Nonetheless, they started coming and they keep coming.


I selected the 'cancel restore from back up' option in order to install the latest OS. The photo downloading continued.


I bulk deleted all of the photos that were yet to download (several thousand), but still the spinning circle and "download" continues to display.


Any ideas?