3 Replies Latest reply: Dec 15, 2013 7:37 AM by King_Penguin
Christopher3007 Level 1 (0 points)

I have just transferred my library from my old laptop to my new laptop but a number of songs and videos have appeared with an exclamation mark next to them and I can't play them. It says file location not found. Can anyone tell me how to fix this please?

  • AnaMusic Level 9 (57,110 points)

    From your OLD computer...


    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..


    Christopher3007 wrote:


    I have just transferred my library from my old laptop to my new laptop


    Did you follow All the steps as described here...?


    Full Details Here  >  http://support.apple.com/kb/HT1751

  • wyndmar Level 1 (0 points)

    I have the most updated itunes and the directions are for the old itunes.  I cannot find how to get to the preferences on the new itunes. 


    As far as an external hard drive does a USB stick work?  


    This seems like it should be easier for us NOOBs. 

  • King_Penguin Level 10 (120,091 points)

    There are a number of methods described on this page which you can use to copy your content between computers : http://support.apple.com/kb/HT4527


    The page specifically refers to music, but I've used the 'home sharing' method to copy films, apps etc as well as music between computers.


    You should be able to use a USB stick, assuming that its capacity is high enough for your library