My TCs say there is Firmware update to 7.6.4 but in the middle of updating stuck...

Question

My TCs say there is Firmware update to 7.6.4 but in the middle of updating stuck...

I have 2 TCs and one Airport Express, all running Firmware 7.6.1.

Now Airport Utility says I should update them to Firmware 7.6.4.

The progress bar shows updating going on until about one third. Then it stops and a modal dialog says "a problem occured" or similar.

It makes no difference from which computer I do the update, nor which Airport device I select to be updated, always that unspecified error after one third...

My suspect is that the image of 7.6.4 is not completely loaded on my computers. But where is it stored and by what utility? How can I reinitialize the complete process of updating?

MacBook Air (11-inch Mid 2011), OS X Mavericks (10.9)

Posted on Nov 26, 2013 4:26 AM

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Answer 1

Nov 26, 2013 12:40 PM in response to Rudolf Mittelmann

Try to do it with ethernet.. do not use wireless.. turn wireless off.

And make sure the TC is either in router or bridge mode to the main modem/router in the network.

If possible do not use Mavericks.. it has more bugs than your normal insect zoo.

The files are stored in the computer before the update even begins.

~/Library/Application Support/Apple/AirPort/Firmware

Tell me which model TC you have .. A1xxx from the rubber mat and I can tell you the size of the firmware file.

Or you can see it yourself.. it is in version.xml but most seem to be about 6.6MB eg.

7.6.4.basebinary newest productID 117 sizeInBytes 6600996 sourceVersion 76400.10 version 7.6.4 location http://apsu.apple.com/data/117/041-9694.20130207.Dr0pg

The actual file will be slightly different of course depending on the model.

The information is here..

http://support.apple.com/kb/HT1218

You can apparently do it from the iOS version of the airport utility.. which might work better than Mavericks.. well anything would wouldn't it!!

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