External media files work on one computer but not on another

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External media files work on one computer but not on another

I have several MOV and MP4 video files that are stored in a specific folder, and some of my presentations display those videos in their slides. Because there are too many video files, they’re not embedded on the presentation, they are (I believe) only linked, or else the presentation file would just get too large.

I usually create the presentations on my home iMac and copy them to my MacBook to take to work. The folders structure is exactly the same on both computers, including the user name.

I upgraded to Keynote 6 (and now to 6.0.1) on both computers (both running on OS Mavericks). When I open on my MacBook a presentation that I created on my iMac, the app says the video files couldn’t be located, and it only displays a still of the video. But the video files are there! The folders are mirrored! This procedure worked fine with version 5.3, but doesn’t work with 6.0.1.

Any suggestions?

Keynote-OTHER, OS X Mavericks (10.9)

Posted on Nov 26, 2013 7:10 AM

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Answer 1

Nov 26, 2013 8:51 AM in response to fabianokm

I would suggest you revert to using Keynote version 5 and things will work as they did.

Make sure you use version 5 presentation files as files used with 6 will have been converted to version 6 files.

Once Keynote has been updated and is more mature and reliable, you could start using 6 again.

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Answer 2

fabianokm Author

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Nov 26, 2013 9:15 AM in response to Gary Scotland

Thank you for your suggestion, that's actually what I've been doing. I thought I could ask the community and see if I'm missing something with the new version, but apparently I'm not. It's amazing the number of people saying their files aren't working with the new version anymore.

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