sgcamp
Level 1 (0 points)

Q: I preordered an album, it says that its pruchased, but the release date was yesterday and I still haven't gotten my music downloaded.

I have recently pre-ordered an album. When I go to music the songs aren't there. If I go to iTunes it says that the album is purchased. The release date for the album was yesterday. Why hasn't it downloaded yet?

iPhone 4

Posted on Nov 26, 2013 12:38 PM

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sgcamp

Q: I preordered an album, it says that its pruchased, but the release date was yesterday and I still haven't gotten my music download ... more

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  • by Delgadoh,

    Delgadoh Delgadoh Nov 28, 2013 6:58 AM in response to sgcamp
    Level 4 (1,405 points)
    Nov 28, 2013 6:58 AM in response to sgcamp

    Hey sgcamp,

     

    I would follow these directions to download your pre-order:

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

     

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    Welcome to Apple Support Communities!

     

    Have a great day,

    Delgadoh