Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I reset my Apple ID questions?

I forgot the answers to the questions to my apple ID, and I got out. I looked under other people's problems like this, but it isnt working. Please help D: 😟 :*(

iPod touch

Posted on Nov 26, 2013 12:51 PM

Reply
1 reply

Nov 26, 2013 1:08 PM in response to Bruinsgirl27

From a Kappy post

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'. Please be patient waiting for the return

phone call. It will come in time depending on how heavily the servers are being hit.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How do I reset my Apple ID questions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.