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Q: my screen on my i phone is bad how do I know if it is backed up if I cannot see anything.  I have it connected to my computer

My screen on my i phone is bad, so I cannot see anything on it.  How do I know if it has been backed up to icloud,  especially my photos?

iPhone 4, Windows XP

Posted on Nov 26, 2013 2:51 PM

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Q: my screen on my i phone is bad how do I know if it is backed up if I cannot see anything.  I have it connected to my computer ... more

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  • by sterling r,

    sterling r sterling r Nov 28, 2013 12:06 PM in response to Pasture view
    Community Specialists
    Nov 28, 2013 12:06 PM in response to Pasture view

    Hey there Pasture view,

     

    It sounds like you cannot see the screen on your phone, and would like to ensure the data is backed up. If your device is recognized in iTunes then you can use this article get it backed up to iTunes.

    iOS: How to back up and restore your content

    http://support.apple.com/kb/HT1766

     

    If it is not recognized in iTunes, you can use this article to troubleshoot that, then use the above article to get your data backedup.

    iOS: Device not recognized in iTunes for Windows

    http://support.apple.com/kb/ts1538

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling