TS3992: iCloud: Troubleshooting creating an iCloud backupLearn about iCloud: Troubleshooting creating an iCloud backup
TS3992 my screen on my i phone is bad how do I know if it is backed up if I cannot see anything. I have it connected to my computer
Currently Being ModeratedTS3992 Re: my screen on my i phone is bad how do I know if it is backed up if I cannot see anything. I have it connected to my computerNov 28, 2013 12:06 PM (in response to Pasture view)
Hey there Pasture view,
It sounds like you cannot see the screen on your phone, and would like to ensure the data is backed up. If your device is recognized in iTunes then you can use this article get it backed up to iTunes.
iOS: How to back up and restore your content
If it is not recognized in iTunes, you can use this article to troubleshoot that, then use the above article to get your data backedup.
iOS: Device not recognized in iTunes for Windows
Thank you for using Apple Support Communities.