HT202723: Pre-order music and movies from the iTunes Store
Learn about Pre-order music and movies from the iTunes Store
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Helpful answers
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Nov 28, 2013 11:23 AM in response to Jessica057by sterling r,Hey there Jessica057,
It sounds like you are trying to download your pre order, but at the product page it is not possible to download. I would next try checking for available downloads:
Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
From: iTunes Store: About Pre-orders
You can also check your purchased history:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Thank you for using Apple Support Communities.
Cheers,
Sterling
