Paradox? Two different apple ID, same e-mail.

Question

Paradox? Two different apple ID, same e-mail.

Hi all,

just to add my experience with multiple apple IDs. Recently i've noticed that i'm unable to receive iCal shared calendar from other icloud users, no matter if they are using a full iCloud account or an apple ID based on a third party provider. So i started investigating and here is my situation. I've two apple IDs:

one is with login (names are just for example), "paradox" and have for primary e-mail "paradox@icloud.com" the second have login "paradox@icloud.com" and since this one was created for icloud have "paradox@icloud.com" as primary e-mail.

So that means that... when i sign up with "paradox" from my iOS devices, i can receive iMessages and all the rest, both on my phone number AND at "paradox@icloud.com". BUT... "paradox@icloud.com" is also ANOTHER DIFFERENT apple ID at the same time. So... when somebody send me an iMessage or a calendar event, what will do the apple server? Will it try to deliver the content to both the apple ID? I tryied also to change the primary e-mail of "paradox" to an alias created on the "paradox@icloud.com" icloud account, but using alias is not allowed.

For absurd, if i try to manage my apple ID "paradox" from the apple ID account page, it propose me to change my ID to an e-mail address and of course it propose me "paradox@icloud.com" (which is the second account...) but since that is impossible to do, if i click on the button, nothing happens. I have no error in return, no nothing. Of course i don't want to create a gmail account just for handling this mess, but i think that this kind of intricated situation should be handled with some option like merging or whatever... I have an appointment with the online support anyway to show them this... paradox. 🙂

iPhone 5s, iOS 7.0.4

Posted on Nov 27, 2013 1:05 AM

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Answer 1

Nov 27, 2013 4:23 AM in response to Alessandro Lorenzo

You are mistaken, you can't have two Apple ID's that have the same email address.

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Answer 2

Nov 27, 2013 5:38 AM in response to Winston Churchill

But that's what i have... The first ID is registered with an e-mail with domain "me.com" and on the second ID, the ID itself is the same name but with "mac.com". But since "mac.com" can be accessed using also "me.com" basically i've this situation: one ID that have as primary mail address the second ID.

So accessing to iMessage with the first ID, i can receive also at xxx@me.com (that's what preference sais) which is at the same time my second ID. So if you write to me ad iMessage to that address what will the apple server do? I'm sure it can't deliver the same content to two IDs. And at the same time yes, i can log in with both e-mail/id but on the server side, this seems a mess to me.

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Answer 3

Nov 27, 2013 6:47 AM in response to Alessandro Lorenzo

But that's what i have... The first ID is registered with an e-mail with domain "me.com" and on the second ID, the ID itself is the same name but with "mac.com".

They are both aliases for the same account.

Check out your account at My Apple ID and you will see this.

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Answer 4

Nov 27, 2013 7:54 AM in response to Winston Churchill

i know that "me.com" and "mac.com" are the same for the second ID i own. But the first ID that as login name have just a name without domain is another ID. Indeed the information inside, as the security question are totally different. I'm not confused about having IDs with multiple possibility of login:

login name email

id1 12345 12345@me.com

id2 12345@mac.com (or me.com) 12345@mac.com/me.com

that's it...

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Answer 5

Nov 27, 2013 8:34 AM in response to Alessandro Lorenzo

I suspect you need to speak to AppleCare that shouldn't be possible.

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Answer 6

ivan54

Level 4

2,894 points

Nov 27, 2013 12:51 PM in response to Alessandro Lorenzo

So it sounds like the issue is your original Apple ID "12345" is not an email address.

As it's not a .mac or .me Apple ID (or it would have the full email as the ID) you should be able to rename it so it is a full email.

Apple ID: Changing your Apple ID

Once it is changed from a non email address ID to a full email address ID, are you able to use it fully?

(You won't be able to use the .mac or .me address for it of course.)

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Answer 7

Nov 27, 2013 1:08 PM in response to ivan54

i contacted the Apple Care also because i have another problem with iCloud (i can't receive calendar invitation by push but only by mail) and yes, i changed that me.com mail with a gmail account i've created for testing. But there is another strange thing: on the first ID i have three security question, on the second one (the iCloud one) i have just one question... Shouldn't be three even there? I can change that one, but i can't add two more. How can they be different?

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Answer 8

Dec 2, 2013 7:03 AM in response to ivan54

I've done some test with the technician and what we figured out is that i can receive calendar events only on the e-mail address i registered when i've created my mac.com account. After the introduction of mobileme and the ability to sign up also with a me.com domain i though that both e-mails, despite you were using me.com or mac.com were the same. But they are not. If you originally signed as mac.com for that account, there you can receive calendar event, otherwise they will arrive as attachment if you use another domain introduced later. Well that's my case which i bet it will not the case for somebody else. It's like me.com is just an alias for my mac.com original address account.

As i told before there is another thing that make me think that behind all, icloud is a mess: the fact that i've two apple IDs and they have different options for the security page. One has three question (my first old iTunes one)

but the one i created when i subscribed .Mac has just one question.

So: are they running two different "versions" for handling the apple IDs accounts? isn't an account supposed to be upgraded when you add more security options? I find all this absurd!

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Answer 9

nmacsata

Level 1

0 points

Feb 5, 2014 7:58 AM in response to Alessandro Lorenzo

I have the same problem - I have two accounts that are tied to the same email address. I never intended for this to be the case - but when I purchased my first iPhone in 2010 the phone created the username without the @yahoo.com addition...I didn't realize that a seperate account was created. Now I have two accounts, both to the same address.

I've spoken to iTunes Store about this - they told me I have to manually download all purchased content and then link it back using iMatch.

Waste of time in my opinion - this is an error from their end and they should fix it.

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