Timmy30
Level 1
(0 points)
Q: Question
Hello, I have an Ipod touch version 2.2.1 (5H11a) I am trying to update os to 4.2.1. Every time I try the update it fails, an error message say's ipod could not be restored. An unknown error occoured -1 which says it may need a service. Is a service the only option?
Tim
lllaass
Level 10
(190,755 points)
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
If your iPod does not have an internal speaker or volume buttons on the upper left edge it is a 1G and can only go to iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
- A 2G to 4.2.1. Requires iTunes version 1o or higher. If a Mac it requires OSX 10.5.8 or later.
