HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

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Ric Ready
Level 1 (0 points)

Q: ipad 2 shuts down when not in use

When I do not use my ipad 2 it will shut down on its own.  I have to press the ON and Home buttons together to turn it back on.  Then if I am not using it, the cycle starts over again.  I reset my ipad back to factory specs and redownloaded all my apps. The problem still persists.

iPad 2, iOS 7.0.4

Posted on Nov 27, 2013 7:29 AM

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Ric Ready

Q: ipad 2 shuts down when not in use

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  • by Diavonex,

    Diavonex Diavonex Nov 27, 2013 7:42 AM in response to Ric Ready
    Level 9 (66,670 points)
    Nov 27, 2013 7:42 AM in response to Ric Ready

    Settings>General>Auto-Lock>Never

  • by Demo,

    Demo Demo Nov 27, 2013 7:42 AM in response to Ric Ready
    Level 10 (94,908 points)
    iPad
    Nov 27, 2013 7:42 AM in response to Ric Ready

    I assume that you have tried just tapping the sleep button to see if the iPad is only asleep haven't you? I don't know what else to suggest if you restored to factory settings and did not restore from the backup. If you do restore from a backup, restore as new without using the backup.

     

    You could also try resetting all settings which is not nearly as much work as restoring. You won't lose any data but you will have to enter all of the iPad settings again. Settings>General>Reset>Reset All Settings.