Arvind30
Level 1 (0 points)

Q: Group SMS

I cannot send group SMS anymore on ios 7 it used to work on ios 6 does anyone know which app works please?

iPhone 5, iOS 7.0.4

Posted on Nov 27, 2013 8:05 AM

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Arvind30

Q: Group SMS

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  • by sheila_m.,

    sheila_m. sheila_m. Nov 29, 2013 10:43 AM in response to Arvind30
    Community Specialists
    Nov 29, 2013 10:43 AM in response to Arvind30

    Hello Arvind30,

     

    Thank you for the details of the issue you are experiencing with group messaging.  I found a couple of resources that I think will help with this.

     

    First, I recommend checking to see if MMS Messaging and Group Messaging is enabled in Settings>Messages:

     

    Group messages will be sent using iMessage if all recipients have iMessage enabled. If not, the conversation will be sent as MMS. Group messages use MMS even if the content is text only.

     

    HT5760-iphone_6_0-group_messaging-002-en.png

     

    iOS: Understanding group messaging

    http://support.apple.com/kb/HT5760

     

    If both of those settings are enabled and you are still not able to send group messages, I recommend following the steps in the sections titled "If you can't send or receive messages" and "If you still can't send or receive MMS messages" in the following article:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/TS2755

     

    If you continue to experiencing the same issue with group messaging after reviewing that article, I recommend reaching out to your cellular carrier for further support.  

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.

  • by Arvind30,

    Arvind30 Arvind30 Dec 1, 2013 10:24 AM in response to sheila_m.
    Level 1 (0 points)
    Dec 1, 2013 10:24 AM in response to sheila_m.

    Hi Sheila I do not have the group message option on my phone after ios7 I spoke to apple they said it may be carrier related. I'm with Vodafone in the uk