HT204400: Get help with Wi-Fi networks on your Apple TV

Learn about Get help with Wi-Fi networks on your Apple TV
deya03

Q: Light is flashing continueously on the front of the apple tv. No picture and no sound. Does anyone know what is wrong? Everything is plug in correctly. When I disconnect everything and re plug it in the apple icon comes up, but then blank screen with no s

Light is flashing continueously on the front of the apple tv. No picture and no sound. Does anyone know what is wrong? Everything is plug in correctly. When I disconnect everything and re plug it in the apple icon comes up, but then blank screen with no sound and no picture. Does anyone know what is wrong?

l have an apple tv  2 generation please help me

Posted on Nov 27, 2013 8:23 AM

Close

Q: Light is flashing continueously on the front of the apple tv. No picture and no sound. Does anyone know what is wrong? Everything ... more

  • All replies
  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 27, 2013 8:47 AM in response to deya03
    Level 10 (104,081 points)
    Apple TV
    Nov 27, 2013 8:47 AM in response to deya03

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)