Harri Flex

Q: Aperture doesn't see all Pictures for import

I am having problems with Aperture finding photo files for importing. I set the family tree (having tried various routes) for viewing various folders and the images that I know are in the folder, just dont appear!

Mac Pro, Mac OS X (10.6.2)

Posted on Nov 27, 2013 9:20 AM

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Q: Aperture doesn't see all Pictures for import

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  • by léonie,

    léonie léonie Nov 27, 2013 10:49 AM in response to Harri Flex
    Level 10 (107,884 points)
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    Nov 27, 2013 10:49 AM in response to Harri Flex

    What is your Aperture version, Harry?

     

    If you are using Aperture 3, check if your import settings options are excluding images from import.

    In particular, check the "File Types" brick, "raw&Jpeg pairs" brick, the "Do not import duplicates".

     

    Screen Shot 2013-11-27 at 19.46.52GMT+1.PNG

  • by Harri Flex,

    Harri Flex Harri Flex Nov 27, 2013 11:35 AM in response to léonie
    Level 1 (10 points)
    Nov 27, 2013 11:35 AM in response to léonie

    Thanks for reply Leoni

     

    I am using V 3.4 and yes all Import settings are correct.

     

    Having done further research I have backed up and created new Vault and about to Uninstall Aperture then reinstall. (I have tried everything else, having done file transfer to new iMac from MacBook Pro) Perhaps there were currupt files during transfer?

     

    Fingers crossed!!

  • by léonie,

    léonie léonie Nov 27, 2013 2:53 PM in response to Harri Flex
    Level 10 (107,884 points)
    iCloud
    Nov 27, 2013 2:53 PM in response to Harri Flex

    ) Perhaps there were currupt files during transfer?

     

    How did the reinstall go?

     

    If there are still problems, repair the Aperture library.

  • by Harri Flex,

    Harri Flex Harri Flex Nov 27, 2013 11:41 PM in response to léonie
    Level 1 (10 points)
    Nov 27, 2013 11:41 PM in response to léonie

    In downloading the Update Aperture V3.4.5 from my original V3.4.1, I could only load the update by having the original which I had renamed ApertureOLD. I therefore renamed it back to original which then allowed me to update.

     

    Unfortunately, the problem is still there and whilst trying to Import from various folders Aperture still doesn't see the images. I have tried pasting them into numerous folders both within Pictures - Desktop - etc. I go into Finder and all the photos are in place, but Aperture won't locate them!

     

    Needless to say at this stage I haven't Uninstalled and reloaded!

  • by léonie,

    léonie léonie Nov 28, 2013 12:11 AM in response to Harri Flex
    Level 10 (107,884 points)
    iCloud
    Nov 28, 2013 12:11 AM in response to Harri Flex

    Have you tried to toggle between folders in the Aperture Import panel? I noticed, that it takes some time for the image files to appear in the Import window.  And Aperture does not seem to refresh the Import Browser window, when you move files around.

     

    So try the following:

    • Close the "Import" panel in Aperture. 
    • In the Library Inspector panel make sure, you have a library item selected, that you can import to, not the Trash or something, otherwise the Import window might appear to be empty in AP 3.4.
    • Check again the settings.
    • Then select the folder you want to import from in the Import panel. Wait a moment for the images to appear. If the do not appear, switch to a different folder and then back.
    • If that still will not show your photos, switch between different "File Types" settings.

     

    If none of this helps, check, if Aperture will see the Desktop or Pictures folder, if you are importing into a different Aperture library.

     

    If even a new library does not help, it may be a problem of corrupted Preferences. Then you probably have a problem with corrupted user preferences.

    Note:Your User Library is hidden by default in MacOS X 10.7.x or later - to open it in a Finder window use the "Go" menu from the Finder's main menu bar.

    • Quit Aperture, if it is running. Log off and on again.
    • Open the user library by using the Finder's "Go > Go to Folder" menu and hold down the options-key, until "Library" appears in the drop down menu. Select it.
    • In the widow that will open, scroll down to "Preferences"
    • From the "Preferences" folder  remove "com.apple.Aperture.plist".

    Then try to launch Aperture again.

     

    But deleting the "Preferences" file will cause Aperture to forget the preferences settings. Be prepared to have to reset all options you set using the Aperture Preferences panel.

  • by Kirby Krieger,

    Kirby Krieger Kirby Krieger Nov 28, 2013 5:28 AM in response to Harri Flex
    Level 6 (12,521 points)
    Nov 28, 2013 5:28 AM in response to Harri Flex

    This sounds like you might have a permissions problem at the OS level.  I would close all applications, run Disk Utility, repair permissions (on all drives and partitions), reboot, and try again.

     

    This is in addition to Léonie's trouble-shooting steps.

     

    (Léonie -- if this makes no sense, please say so.  My sense is that there is something at the OS level and not at the app level.)
  • by Frank Caggiano,

    Frank Caggiano Frank Caggiano Nov 28, 2013 7:30 AM in response to Harri Flex
    Level 7 (25,796 points)
    Nov 28, 2013 7:30 AM in response to Harri Flex

    Have you tried making a new empty library and checking to see if Aperture sees them when this new library is open?

     

    If that still fails make a new user account (or use the guest account) and try Aperture from there.

  • by Frank Caggiano,Solvedanswer

    Frank Caggiano Frank Caggiano Nov 28, 2013 7:32 AM in response to Kirby Krieger
    Level 7 (25,796 points)
    Nov 28, 2013 7:32 AM in response to Kirby Krieger

    Kirby,

     

    Disk Utility's  Repair Permissions only affects system files and applications on the root drive. It will not fix permissions in user accounts or on external drives.

     

    Happy Thanksgiving BTW

     

    regards

  • by léonie,

    léonie léonie Nov 28, 2013 7:52 AM in response to Frank Caggiano
    Level 10 (107,884 points)
    iCloud
    Nov 28, 2013 7:52 AM in response to Frank Caggiano

    I already asked for importing into a new library, Frank, but that was probably lost in my long list

     

    I am not sure yet by the symptoms, if it is a problem of this particular library, user preferences, or a weird kind of permissions issue.

     

    It is good to see you and Kirby here. I noticed, that all three of my Mavericks Macs are showing similar problems with Aperture 3.5, but Harri is using Aperture 3.4 and I have no longer any way to test with that version.  Kirby, are you still running Aperture 3.4.5?

     

    On my macs, with Aperture 3.5.1, generally, after adding files to a folder, will it take a long time for Aperture to notice that the files have been added, and it will require to close the Import window and to open it again.

    But Aperture 3.5 will show the files eventually, only it is annoyingly slow.

     

    I have only come about one case, where Aperture could not access files in the Import panel, that the original poster could clearly see in the Finder, and that was due to file vault being enabled for the Home folder. And Aperture could neither access the Desktop nor the Pictures folder, nor the referenced originals.

  • by Frank Caggiano,

    Frank Caggiano Frank Caggiano Nov 28, 2013 8:06 AM in response to léonie
    Level 7 (25,796 points)
    Nov 28, 2013 8:06 AM in response to léonie

    Ah yes I see you brought that up.  I haven't tried to import from the File System since I update to 3.5 and Mavericks so don't know if I'll see the same thing,

     

    Will be leaving in a bit for that great American food feast, Thanksgiving but I'll try to check back later (though PWI is usually not a good idea )

     

    regards

  • by léonie,

    léonie léonie Nov 28, 2013 8:24 AM in response to Frank Caggiano
    Level 10 (107,884 points)
    iCloud
    Nov 28, 2013 8:24 AM in response to Frank Caggiano

    Happy Thanksgiving for all of you! 

     

    turkey.gif

  • by Frank Caggiano,

    Frank Caggiano Frank Caggiano Nov 28, 2013 8:29 AM in response to léonie
    Level 7 (25,796 points)
    Nov 28, 2013 8:29 AM in response to léonie

    Unknown.jpg

     

     

     

     

  • by Harri Flex,

    Harri Flex Harri Flex Nov 28, 2013 8:39 AM in response to Kirby Krieger
    Level 1 (10 points)
    Nov 28, 2013 8:39 AM in response to Kirby Krieger

    Kirby

     

    Great news, Aperture back to normal after following your friendly and considerate advice. Thank you so much!!

     

  • by Kirby Krieger,

    Kirby Krieger Kirby Krieger Nov 28, 2013 9:35 AM in response to Frank Caggiano
    Level 6 (12,521 points)
    Nov 28, 2013 9:35 AM in response to Frank Caggiano

    Three blind squirrels unearth an acorn!  .

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