When I connect my mophie product that is attached to an apple 5S phone, I tunes does not recognize the phone, so I can not synchronize the phone. My computer does not recognize the I-phone either. The original I-phone connector works though.
I have a Mophie extra battery for my Iphone 5S. When I connect the phone to my computer, utilizing the Mophie USB connection, the computer does not recognize the phone and therefore, I-Tunes does not recognize the phone, so I can syn the phone to my computer. When I disconnect the Mophie from the phone and connect the 5S phone to the computer utilizing the USB port, the computer recognizes the connection to the phone and I can sync the phone to I-Tunes. Why can't I sync the phone utilizing the Mophie USB connection to my computer?
iPhone 5s, iOS 7.0.4