You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I install snow leopard on 2010 MacBook Pro that has no os?

I purchased a 2010 MacBook Pro on eBay and it was delivered with no operating system. It has disk utility recovery, but the choices listed don't apply. I don't have an time machine backup, nor can I restore Mavericks. I bought a copy of Snow Leopard to install, but can't figure out how to do it. Hoping someone out there has some suggestions.

MacBook Pro, Mac OS X (10.6)

Posted on Nov 27, 2013 1:31 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2013 1:48 PM

You will have to contact Apple customer support and get duplicate Snow Leopard installation disks. They will need the serial number of the MBP (on the bottom) and there is a charge.


Ciao.

9 replies

Nov 27, 2013 3:14 PM in response to mfulmer

mfulmer wrote:


I purchased a copy. Of snow leopard when the MacBook Pro arrived without an os, but I can't figure out how to install it.

Where did you purchase the Snow leopard disk? Is the disk a 'retail' disk, white in color or gray? If the former, it will not install in the MBP even though it is the same OS. If the latter, it must be for the exact same model. If not, my first suggestion is applicable.


Ciao.

Nov 27, 2013 3:20 PM in response to OGELTHORPE

In his usual diplomatic, understated way, Ogelthorpe has told you the truth.




MacBook Pro

Date introduced

Original Mac OS X included
(see Tips 1 and 3)

Later Mac OS X included
(see Tip 1)

Mac OS X Build(s)
(see Tip 2)



MacBook Pro (15-inch, Mid 2010) Apr 2010 10.6.3 10.6.4 10D2063a, 10D2094, 10D2101a, 10F2108


.


The version on the "Full Retail" 10.6.3 DVD is likely to be build 10D575, which is too early to Install and run on that MacBook, which shipped with one of the custom versions listed in the box above.

How can I install snow leopard on 2010 MacBook Pro that has no os?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.