Q: iphone 5s bluetooth not working on iOS 7.0.4

Enabling bluetooth - get report that its searching for devices, but nothing shows. On my iPad Air with 7.0.4 it doesn't see the phone. the iPad Air sees all other devices. I had the Air/iphone paired earlier with no problems. I've removed the pairing but the iphone continues to not detect any devices, and no devices see the iphone.

Is it possibly a h/w fault or could it be s/w? I don't want to reset the phone unless I really have to.

Posted on Nov 27, 2013 1:57 PM

I have this question too

Q: iphone 5s bluetooth not working on iOS 7.0.4

All replies

Helpful answers

by ChrisJ4203,

ChrisJ4203 Nov 27, 2013 2:47 PM in response to trorbyte
Level 9 (59,919 points)

iPhone

Nov 27, 2013 2:47 PM in response to trorbyte

What are you trying to do here. The iDevices do not pair with Bluetooth except for tethering. You cannot pair to move files or anything like that. I'm thinking nothing is wrong with your devices.
Reply options

Link to this post

by trorbyte,

trorbyte Nov 27, 2013 3:08 PM in response to ChrisJ4203
Level 1 (0 points)

Nov 27, 2013 3:08 PM in response to ChrisJ4203

I am trying to tether - and yes I do have a tethering plan. It works with USB, and it was working/paired before.
Reply options

Link to this post

by ChrisJ4203,Helpful

ChrisJ4203 Nov 27, 2013 3:08 PM in response to trorbyte
Level 9 (59,919 points)

iPhone

Nov 27, 2013 3:08 PM in response to trorbyte

See this support document for help in tethering. http://support.apple.com/kb/TS2756
Reply options

Link to this post

by trorbyte,

trorbyte Nov 27, 2013 3:18 PM in response to ChrisJ4203
Level 1 (0 points)

Nov 27, 2013 3:18 PM in response to ChrisJ4203

I've been on with Apple Chat and reset the device several times. One thing they didn't point out is that the Personal Hotspot/Tethering has to be enabled before selecting/checking the bluetooth setting. Are you suggesting that the bluetooth settings page will not list any ios devices unless they've only be added via the Personal Hotspot/Tethering?
Reply options

Link to this post

by ChrisJ4203,

ChrisJ4203 Nov 27, 2013 3:22 PM in response to trorbyte
Level 9 (59,919 points)

iPhone

Nov 27, 2013 3:22 PM in response to trorbyte

I do not use tethering, so I could not answer that question. The best I can do is provide you with that support document which is for troubleshooting Personal Hotspot. To my knowledge, and remembering what I have read in other posts, I am of the understanding that you have to activate the hotspot first. I don't know that you pair the two devices until after hotspot is active. Here are the only two other support documents I'm aware of for Hotspot usage. Maybe they will help. This one is about understanding Hotspot http://support.apple.com/kb/HT4517 and this is about system requirements. http://support.apple.com/kb/ht3574
Reply options

Link to this post

by trorbyte,

trorbyte Nov 28, 2013 12:06 AM in response to ChrisJ4203
Level 1 (0 points)

Nov 28, 2013 12:06 AM in response to ChrisJ4203

Thanks again Chris. Still think there is an issue with iOS7.0.4 and the 5s though - as on the iPad it lists all available devices (paired or not, apple or not) but the 5s shows nothing. I think I'll try a full restore this weekend.

btw - using hotspot it prompted to switch on bluetooth - and then I successfully paired.
Reply options

Link to this post

by arnelmac99,

arnelmac99 Feb 8, 2014 6:24 PM in response to trorbyte
Level 1 (0 points)

Feb 8, 2014 6:24 PM in response to trorbyte

Good Morning, I do have the sam concern "Enabling bluetooth - get report that its searching for devices, but nothing shows. Now Discoverable" but nothing happens iOS7.0.4 same with iOS7.0.5
Reply options

Link to this post

Q: iphone 5s bluetooth not working on iOS 7.0.4

All replies Helpful answers

by ChrisJ4203,

by trorbyte,

by ChrisJ4203,★Helpful

by trorbyte,

by ChrisJ4203,

by trorbyte,

by arnelmac99,

All replies

Helpful answers

by ChrisJ4203,Helpful