HT203828: If iCloud asks you for the password to your previous Apple ID
Learn about If iCloud asks you for the password to your previous Apple ID
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by Winston Churchill,Nov 27, 2013 2:08 PM in response to veronicamarie1111
Winston Churchill
Nov 27, 2013 2:08 PM
in response to veronicamarie1111
Level 10 (103,805 points)
Apple TVWelcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.