HT203384: iCloud: Troubleshooting the Find My iPhone app
Learn about iCloud: Troubleshooting the Find My iPhone app
-
All replies
-
Helpful answers
-
by Winston Churchill,Nov 27, 2013 4:03 PM in response to Theresa0551
Winston Churchill
Nov 27, 2013 4:03 PM
in response to Theresa0551
Level 10 (104,053 points)
Apple TVWelcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.