HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

Learn about Update the iOS software on your iPhone, iPad, and iPod touch
Smortega

Q: i am trying to update my ipod and seem to still have trouble even with your simple directions, HELP!

please help me update my ipod im having trouble

iPod touch, i dont know operating system

Posted on Nov 27, 2013 5:52 PM

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Q: i am trying to update my ipod and seem to still have trouble even with your simple directions, HELP!

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  • Helpful answers

  • by ios decipher,

    ios decipher ios decipher Nov 27, 2013 6:27 PM in response to Smortega
    Level 4 (2,955 points)
    Nov 27, 2013 6:27 PM in response to Smortega

    Why are you unable to update the iPod?

    Are you updating over wifi or with itunes on your computer?

  • by Chris CA,

    Chris CA Chris CA Nov 27, 2013 6:46 PM in response to Smortega
    Level 9 (79,677 points)
    iTunes
    Nov 27, 2013 6:46 PM in response to Smortega

    "still have trouble even with your simple directions,"

     

    Which step are you having trouble with?

  • by lllaass,

    lllaass lllaass Nov 28, 2013 2:47 AM in response to Smortega
    Level 10 (190,755 points)
    Apple Watch
    Nov 28, 2013 2:47 AM in response to Smortega

    To update

    The Settings>General>Software Update comes with iOS 5 and later.

    Connect the iPod to your computer and update via iTunes as far as your iPod model allows

    iOS: How to update your iPhone, iPad, or iPod touch

    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via

    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       

    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

    - A 2G to 4.2.1. Requires iTunes version 1o or higher. If a Mac it requires OSX 10.5.8 or later.

    - A 3G to 5.1.1  Requires iTunes version 10.5 or later

    - A 4G to 6.1.5  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later

    - A 5G to iOS 7. Requires iTunes 11.1 or later if you update via iTunes

    Identifying iPod models

  • by len1ngrad,

    len1ngrad len1ngrad Nov 28, 2013 5:51 AM in response to lllaass
    Level 1 (0 points)
    Nov 28, 2013 5:51 AM in response to lllaass

    I am having real problems. Followed the advice to update through my (Mac) desktop and iTunes.

     

    Several error messages later, I have apparently wiped my iPod totally - all there is is the Apple logo and a bar which presumably should fill out as the download continues. I can't even switch the thing off!!

     

    So that's one iPod headed for the scrap heap - OK it's a fairly old version (bought about 20 months ago) but this is taking built-in obsolesence too far!

     

    Anyone got any ideas about how to restore at least basic functionality? It really shouldn't require a PhD in systems engineering.....

  • by lllaass,

    lllaass lllaass Nov 28, 2013 5:55 AM in response to len1ngrad
    Level 10 (190,755 points)
    Apple Watch
    Nov 28, 2013 5:55 AM in response to len1ngrad

    Try:

    - iOS: Not responding or does not turn on

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try on another computer                            

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

    Apple Retail Store - Genius Bar                                     

     

    len1ngrad wrote:

     

    I am having real problems. Followed the advice to update through my (Mac) desktop and iTunes.

     

    Several error messages later, I have apparently wiped my iPod totally - all there is is the Apple logo and a bar which presumably should fill out as the download continues. I can't even switch the thing off!!

     

    So that's one iPod headed for the scrap heap - OK it's a fairly old version (bought about 20 months ago) but this is taking built-in obsolesence too far!

     

    Anyone got any ideas about how to restore at least basic functionality? It really shouldn't require a PhD in systems engineering.....