thanks so much for the response...but can I ask a few more questions related to this. Admittedly, I'm very simple minded with technology so bear with me (this will be evident by the questions I ask!!!)
Anyway, what I don't understand is how even though I put the ipod into recovery mode, and then restored it...it was inevitably going to ask me for the passcode to get in again anyway because I had synced it and backed it up when I first plugged it into my "trusted computer". So how or when would I have ever been able to circumvent this passcode once I had restored it....will it ever prompt me to change to a new passcode?
Or is my action to simply wipe this ipod like it's brand new......not restore it until I have the factory settings which will perhaps not have the passcode and then I can add in the songs and games etc again that I want like a new device?
What I just can't get my head around is how if the device knows this passcode, and perhaps my PC back-up computer knows the passcode, how will either of these devices ever let me get around it?! Isn't the passcode part of the back-up process? When I synced the device to my PC didn't it transfer this passcode then, which makes me think it is in there for good unless my PC gives me a chance to change it in the summary menu of itunes (which it doesn't).
The device went willingly through a back-up, sync and recovery mode. It was only when I tried to restore the back-up that it denied me because "the device is locked with a passcode".
Where am I making this complicated...because I feel like I'm missing a little link in the puzzle to make this work?
Thanks again for your help.