Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
Place the iPod in recovery mode using one of these programs and then restore:
For MAC or PC
For how to restore:
To restore from backup see:
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
thanks so much for the response...but can I ask a few more questions related to this. Admittedly, I'm very simple minded with technology so bear with me (this will be evident by the questions I ask!!!)
Anyway, what I don't understand is how even though I put the ipod into recovery mode, and then restored it...it was inevitably going to ask me for the passcode to get in again anyway because I had synced it and backed it up when I first plugged it into my "trusted computer". So how or when would I have ever been able to circumvent this passcode once I had restored it....will it ever prompt me to change to a new passcode?
Or is my action to simply wipe this ipod like it's brand new......not restore it until I have the factory settings which will perhaps not have the passcode and then I can add in the songs and games etc again that I want like a new device?
What I just can't get my head around is how if the device knows this passcode, and perhaps my PC back-up computer knows the passcode, how will either of these devices ever let me get around it?! Isn't the passcode part of the back-up process? When I synced the device to my PC didn't it transfer this passcode then, which makes me think it is in there for good unless my PC gives me a chance to change it in the summary menu of itunes (which it doesn't).
The device went willingly through a back-up, sync and recovery mode. It was only when I tried to restore the back-up that it denied me because "the device is locked with a passcode".
Where am I making this complicated...because I feel like I'm missing a little link in the puzzle to make this work?
Thanks again for your help.
iOS 7 introduced the Activation Lock to help prevent theft. After restoring your iPod you have to enter the password for Apple ID used to set up the iPod inorder to uses/activate the iPod for use.
thanks so much for the support. It took me this long (I told you I was a bit slow) but I did fully restore the ipod and I am thrilled to say that it didn't ask me for a passcode when I finally turned it on. I must have gone wrong somewhere in the beginning because yesterday when I went to wipe the darn thing I came to a screen that I hadn't come to before which gave me the option of restoring from a backup the ipod or making it new.
A thousand times thank-you. I really appreciate you guiding me through this learning process. Merry Christmas.