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Windows 8 doesn't recognize Iphone 5

Hi

I got an Iphone and want to syncronize it in Itunes. But the problem is that Windows 8 doesn't recognize it. I tried the manual here on the page and I do see that I have the Apple Mobile Device working. I reinstalled Itunes. I stopped and restarted the Apple Mobile Device. Nothing works. I hope someone can help me

iPhone 5

Posted on Nov 28, 2013 1:16 AM

Reply
12 replies

Mar 31, 2015 9:00 PM in response to BostonZee

Hi BostonZee,


Thanks for posting this article. I tried everything in this article first but to no avail:

How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support


Then I removed all Apple software, re-installed it all, re-started the computer, re-started iTunes, then re-connected my phone and still it didn't work.


Then, I tried the instructions in the article you posted (http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows-8), but for some reason the device manager doesn't list my iPhone 5. Yesterday, when I first connected my phone to this laptop I got the "trust this device" pop-up and I selected "trust".


Any ideas on what might be happening? Do you know of any other way I can get my iPhone to show up in the device manager?


Thanks so much!

Sona

Windows 8 doesn't recognize Iphone 5

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