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Cannot open PDF files on Mac

I'm assuming this has to do with the recent adobe update I did. Anyone have a solution here.

iMac, iOS 7.0.4

Posted on Nov 28, 2013 6:38 AM

Reply
11 replies

Aug 9, 2016 6:45 PM in response to Oldschool8

Has there been any resolution to this. We are having a similar problem where all PDF attachments received in mail cannot be opened by either Adobe Reader, Preview etc. Yesterday was fine and today it isn't working. They are also coming up blank / with error on mobile devices. This is slightly infuriating and would be great to have some method of resolution.


We are operating OSX El Capitan 10.11.5 on Macs and iOS 9.3.3 on iPhones.

Nov 28, 2013 8:02 AM in response to Csound1

It may be damaged or use a file format that preview doesn't recognize. That is the error I get.

I have OS X 10.9

Adobe Reader XI ver 11.0.04

I can open existong PDF files that I have saved in my documents but no new ones.

Recieve an email with a pdf I need to open....it wont open from Mail nor will it open when I save it to desktop or downloads folder.

Cannot open PDF files on Mac

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