i have a used ipod touch and went to update the software and now its stuck in a recovery mode and cant get it to do anything. i reinstalled itunes on my laptop but its not updating the ipod

How do i get the ipod to restore to original factory settings and software?

iPod touch

Posted on Nov 28, 2013 8:39 AM

Reply
1 reply

Nov 30, 2013 9:00 AM in response to mlewis3

Hello mlewis3,


Thank you for providing the details of the issue you are experiencing with your iPod touch. I recommend the following articles for the issue you described:


iOS: Troubleshooting update and restore issues

http://support.apple.com/kb/ts1275


iOS: Unable to update or restore

http://support.apple.com/kb/HT1808


Thank you for using Apple Support Communities.


Best,

Sheila M.

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i have a used ipod touch and went to update the software and now its stuck in a recovery mode and cant get it to do anything. i reinstalled itunes on my laptop but its not updating the ipod

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