I pre-orderd Midnight Memories & i ran out of money, but i bought a new itunes card so now i have money but now it just says "PURCHASED" and im not sure how to do! Please help!

I pre-orderd Midnight Memories and than i ran out if money but today i bought a new itunes card and now it says Purcesed on the song and now they wont download ! I tryed going to to my settings and than music but that didnt work. If anybody has and idea for me i would apreciate it.

iPod touch, iOS 6.1.5

Posted on Nov 28, 2013 8:18 AM

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1 reply

Nov 30, 2013 12:32 PM in response to Bella_is_a_penguin

Hello Bella_is_a_penguin,


I would be eager to download and listen to a Midnight Memories as well. I found a couple of resources that might help with downloading this purchase.


First, I recommend checking to see if the download was interrupted. You can use the steps in this article:


iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725


If the album does not download after following the steps in that article, I recommend trying to download the album from the list of past purchases. As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again. You can find the steps in the following article:


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/HT2519


If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Thank you for using Apple Support Communities.


Best,

Sheila M.

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I pre-orderd Midnight Memories & i ran out of money, but i bought a new itunes card so now i have money but now it just says "PURCHASED" and im not sure how to do! Please help!

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