Level 1

8 points

Missing tooth on charger port

The screen on my iPhone 4s stopped working, so I sent it in for repair under warranty. They are saying that my phone is missing the fifteenth tooth on the charger port so it is not covered. Does anyone know what this tooth corresponds to? I've had no problem charging, syncing, or docking my iphone. I've also only ever used approved apple chargers and docks, so I have no idea how it is missing. It was charging just minutes before I handed the phone in for repair.

The phone is less than 6 months old.

iPhone 4S, iOS 7.0.3

Posted on Nov 28, 2013 8:52 AM

Reply

2 replies

Level 10

180,624 points

Nov 28, 2013 9:52 AM in response to Aoife94

the different pins and their meaning

http://www.google.com/imgres?client=safari&sa=X&rls=en&biw=1727&bih=777&tbm=isch &tbnid=MJK6LNnoEopA3M:&imgrefurl=http://www.dremeljunkie.com/2011/01/17-dvi-pino ut-confirmed.html&docid=RtjU4N24cbs_OM&imgurl=http://1.bp.blogspot.com/_inHxGWLP dTE/TPCuK1WSWFI/AAAAAAAAAQA/uAgZUEwHuXM/s1600/TMDSPanel.jpg&w=478&h=543&ei=koKXU p_BI6Hs4wSXtYHIAQ&zoom=1&ved=1t:3588,r:13,s:0,i:117

more info

apple 30 pin connector pinout

Reply

Level 1

8 points

Nov 28, 2013 9:59 AM in response to Rudegar

Thanks!

It says that the tooth missing is for DDC power supply 3.3v

Does this mean it would affect charging?

I'm just asking because if the phone was charging perfectly before being sent to repair, would this mean this damage was done after I handed it in?

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing tooth on charger port

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up