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Helpful answers
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Nov 28, 2013 8:32 PM in response to venuzby vinnyvg,Hi,
Apple do not monitor these discussion help groups. So you cannot expect any "official" Apple advice here.
If your books were made using Apple Pages or iBooks Author, you could contact iBooks support.
I do not know or use "Emooby", but if you are not getting any response, it suggests any number of reasons. If the website is still online, it could indicate the staff are dealing with issues, but as a web builder, the web site host will have been paid a portion of the annual fees up front and dont care about anything until the next payment due is missed.. then the site will go offline.
If you can,- contact and gather info from as many users as possible, it may be easier to form some joint action.
However, the facts are that usually, in cases like this, nothing will happen and nobody owed money will ever see it. In most cases the amounts owed tend to be smaller than the costs of legal actions, and whn not, if there is no money in their bank... they will be no payments no matter what a judge may say.
Although Emooby may be selling your books via Apples iBooks, the contract is with Emooby and Apple will pay any money due to them - until they have sufficient reasons not to... even then they will only put on hold any payments until a legal reason is given not to. ( these are opinions BTW, I am no lawyer)
Do you have your own book sellers account with the iBooks Store? If so I think you need to advise Apple of the situation and request - even if under copyright law, that Emooby do not have consent or contracts to deal with your publilcations as of... give a date, I would also copy the document and send toEmooby
I should put dealing with Emooby second to setting up accounts you control, to deal with each and every online outlet.