i put new os to my compters but it is not authorzing to itunes, i put new os to my computers but it is not authorsing to itunes

when ever i put new os top my computers after when iam going to connect my iphone to computer , it is showing not authorzing more than 5 comnputers , i have 02 computers & 1ipad & 1 laptop only ,pls help me how can authorzemy iphone yto my computers

iPhone 4, Windows 7

Posted on Nov 28, 2013 10:50 AM

Reply
2 replies

Nov 30, 2013 10:51 AM in response to kgnplaza

Hello there, kgnplaza.


Sounds like over time you may have authorized enough computers to reach your limit of 5. The following Knowledge Base article provides the steps for deauthorization so you can start anew:


iTunes Store: About authorization and deauthorization

http://support.apple.com/kb/ht1420


Particularly:


To deauthorize all computers associated with your Apple ID

If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:

  1. Click iTunes Store on the left side of iTunes.
  2. If you're not signed in to the store, click the Account button, then enter your account name and password.
  3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
  4. In the Account Information window, click Deauthorize All.

User uploaded file

Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).


Once you've deauthorized all, you will want to go back and authorize the computer(s) you are using now.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

Nov 30, 2013 11:57 PM in response to pedro d

i do evrything, but all not use, my mth desk tops are windows xp, bin both desk tops i put new os , after when iam going to sync in itunes its is hsowing , u have authorize 5 computers only,

even i have my own 02 desk tops & 2 laptops only , how it is possible 05 computers ?,when i went to my itunes to de authorize it is showing i must to wait till-29 august-2014

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i put new os to my compters but it is not authorzing to itunes, i put new os to my computers but it is not authorsing to itunes

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